Case Studies
Microsoft product key redemption experience modernisation
Enable growth by redesigning Microsoft 365 redemption channel (setup.office.com).
Annual revenue
+$9M
Abandonment rate
-14%
Microsoft product key redemption experience modernisation
Enable growth by redesigning Microsoft 365 redemption channel (setup.office.com).
Annual revenue
+$9M
Abandonment rate
-14%
Microsoft 365 Transaction channel modernisation
Enable growth by redesigning Microsoft 365 set up and web checkout channels.
Annual revenue
+$346k
Saved deploy time
+43%
Microsoft 365 Transaction Channel Redesign
Enable growth by redesigning Microsoft 365 set up and web checkout channels.
Annual revenue
+41M
Abandonment rate
-14%
All utilities, simplified at a glance
Simplifying and centralising utilities in one intuitive, mobile-first experience for consumers and businesses.
Saved deploy time
+12%
Customers migrated
98%
Modernise Microsoft 365 Windows Setup Checkout
Enable growth by redesigning Microsoft 365 redemption channel (setup.office.com).
Annualized Orders
+48K
Annualized LTV
+$34M
Microsoft 365 Copilot Adoption Growth
Scaling Copilot Chat across the Microsoft 365 products to reach 100M Monthly Active Users.
MAU reached
100M
Grow Copilot Adoption
Scaling Copilot Chat across the Microsoft 365 ecosystem to reach 100M Monthly Active Users.
Annual revenue
+$9M
Monthly Active users
100MAU
Designer and expert in
Product and Growth Design
Product and Growth Design
Product and Growth Design
Product and Growth Design
Product and Growth Design
with over
8+ years
8+ years
8+ years
8+ years
8+ years
of industry exeperience.
My expertise extends from
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
to enable me to create
both aesthetically
pleasing and easily implementable.
Currently working as
Product Designer 2
Product Designer 2
Product Designer 2
Product Designer 2
Product Designer 2
at Microsoft
Designer and expert in
Product and Growth Design
Product and Growth Design
Product and Growth Design
Product and Growth Design
Product and Growth Design
with over
8+ years
8+ years
8+ years
8+ years
8+ years
of industry exeperience.
My expertise extends from
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
to enable me to create
both aesthetically
pleasing and easily implementable.
Currently working as
Product Designer 2
Product Designer 2
Product Designer 2
Product Designer 2
Product Designer 2
at Microsoft
Designer and expert in
Product and Growth Design
Product and Growth Design
Product and Growth Design
Product and Growth Design
Product and Growth Design
with over
8+ years
8+ years
8+ years
8+ years
8+ years
of industry exeperience.
My expertise extends from
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
Figma & Github Spark
to enable me to create
both aesthetically
pleasing and easily implementable.
Currently working as
Product Designer 2
Product Designer 2
Product Designer 2
Product Designer 2
Product Designer 2
at Microsoft
What people say about me
Patricia Eddy
Sr. Content Designer, Microsoft
His passion for what he does, his clear asks, and his dedication to his work have been an absolute pleasure to experience.
I value his attitude. Even when on a tight deadline, he never fails to take all feedback under consideration, and his enthusiasm for the work and the process is unmatched.
Narut Byrne
Sr. Designer Manager, Microsoft
Nicholas is an exceptional designer who balance business ambition with user needs. He can scope down problems and drive alignment with his partners while maintaining craft and design quality.
It was my privilege to manage Nicholas and observe his rapid growth, and he would be a true asset to any design team.
Lexes Jan Mantiquilla
Software Engineer 2, Microsoft
Nicholas has the ability to bring positive energy and insightful design perspectives to projects in a remarkable way.
His adaptability and willingness to incorporate feedback from engineers ensure that we deliver exceptional user experiences. He will bring this positive energy and collaborative spirit to all his projects.
What people say about me
Patricia Eddy
Sr. Content Designer, Microsoft
His passion for what he does, his clear asks, and his dedication to his work have been an absolute pleasure to experience.
I value his attitude. Even when on a tight deadline, he never fails to take all feedback under consideration, and his enthusiasm for the work and the process is unmatched.
Narut Byrne
Sr. Designer Manager, Microsoft
Nicholas is an exceptional designer who balance business ambition with user needs. He can scope down problems and drive alignment with his partners while maintaining craft and design quality.
It was my privilege to manage Nicholas and observe his rapid growth, and he would be a true asset to any design team.
Lexes Jan Mantiquilla
Software Engineer 2, Microsoft
Nicholas has the ability to bring positive energy and insightful design perspectives to projects in a remarkable way.
His adaptability and willingness to incorporate feedback from engineers ensure that we deliver exceptional user experiences. He will bring this positive energy and collaborative spirit to all his projects.
What people say about me
Patricia Eddy
Sr. Content Designer, Microsoft
His passion for what he does, his clear asks, and his dedication to his work have been an absolute pleasure to experience.
I value his attitude. Even when on a tight deadline, he never fails to take all feedback under consideration, and his enthusiasm for the work and the process is unmatched.
Narut Byrne
Sr. Designer Manager, Microsoft
Nicholas is an exceptional designer who balance business ambition with user needs. He can scope down problems and drive alignment with his partners while maintaining craft and design quality.
It was my privilege to manage Nicholas and observe his rapid growth, and he would be a true asset to any design team.
Lexes Jan Mantiquilla
Software Engineer 2, Microsoft
Nicholas has the ability to bring positive energy and insightful design perspectives to projects in a remarkable way.
His adaptability and willingness to incorporate feedback from engineers ensure that we deliver exceptional user experiences. He will bring this positive energy and collaborative spirit to all his projects.